New Revenues in Installed Base
Transform sold equipment into relationships, services, and recurring revenue throughout the asset lifecycle.
Equipment sales are the beginning - not the end - of value capture. The installed base can reveal opportunities in parts, technical support, upgrades, retrofits, training, operational data, availability, and performance contracts.
When this solution makes sense
- Manufacturers with a significant installed base capturing little revenue after the sale
- Post-sales and service calls treated merely as cost centers and emergencies
- Lack of governance over spare parts, retrofits, and service SLAs
- Desire to evolve equipment offerings into availability and performance contracts
What we deliver in this solution
- Intelligent mapping and segmentation of installed base
- Opportunity identification in parts, services, and upgrades
- SLA risk and service capacity analysis
- Structuring recurring revenue and servitization models
- Post-sales governance pilot and performance contracts
Start with the Industrial Cross-selling tool
Use the initial tool to organize hypotheses on parts, services, upgrades, retrofits, contracts, SLAs, and recurrence from the installed base. The tool does not replace applied diagnosis, but helps qualify the conversation and identify where to investigate first.